CAHPS Survey for MIPS and Next Generation Model Quality Assurance Guidelines Version 2021

The CAHPS for MIPS Survey and CAHPS for ACOs Survey administration protocols are contained in the CAHPS Survey for MIPS and Next Generation Model Quality Assurance Guidelines Version 2021.

View or download the following:

CAHPS Survey for MIPS and Next Generation Model Quality Assurance Guidelines Version 2021 Chapters

CAHPS Survey for MIPS and Next Generation Model Quality Assurance Guidelines Version 2021 Appendices

The CAHPS for ACOs Survey Quality Assurance Guidelines (Prior Versions):

Prior years' Quality Assurance Guidelines should be referenced for informational purposes only. 

View or download the prior years' CAHPS for ACOs Survey Quality Assurance Guidelines below:

The Consumer Assessment of Healthcare Providers and Systems (CAHPS) for ACOs measures experience of care for ACOs participating in Medicare initiatives. It is based on the Clinician and Group (CG CAHPS) survey and includes additional program specific survey questions.

The sample survey (mail version) for performance year 2021 is now available. 

Click the Survey Vendor Participation Process for New Vendors link above for steps on becoming an approved CAHPS for ACOs Survey Vendor.

Click here for information about training for survey vendors.