CMS has posted the following FAQ at www.cms.gov/files/document/03092020-covid-19-faqs-508.pdf.
Question: When will the 2020 Consumer Assessment of Healthcare Providers and Systems (CAHPS) for ACOs final list of survey vendors be available and when do we authorize a vendor to administer the survey on our behalf?
Answer: We continue to monitor the impact of the COVID-19 PHE on Shared Savings Program quality reporting for the 2020 performance year. At this time, we are not providing the CAHPS for ACOs final vendor list or the vendor authorization tool. We will provide additional information as it becomes available.

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The list of 2020 CAHPS for ACOs Survey Conditionally Approved Survey Vendors is now available. [ Read More ]

Updated information for Performance Year 2020 survey vendor training is now available. [ Read More ]