Approved Vendor List
We conditionally approve the survey vendors listed below to administer the CAHPS for ACOs Survey for the 2019 survey administration. Vendors that successfully complete training will move from conditional to final approval.
ACOs will need to contract for the 2019 survey administration with a vendor from the final list of approved 2019 CAHPS for ACOs Survey vendors, when available.
These conditionally approved survey vendors have demonstrated the facilities, project experience and staff expertise that are required to conduct the 2019 survey administration for the CAHPS for ACOs Survey with appropriate rigor, given the demands of the survey procedures and timeline.
Disclaimer: CMS has not otherwise evaluated the capabilities, quality, or any other features of any specific entity referenced on the CAHPS® for ACOs Approved Survey Vendor List or such entity’s products. Reference to any specific entity, commercial product, process, or service (collectively, “specific entity or its products”) on the CAHPS for ACOs Approved Survey Vendor List does not constitute any endorsement or recommendation of the specific entity or its products by CMS or the United States Government. Such reference does not imply that a specific entity or its products meets any other federal health care program requirements applicable to the entity or its products or to groups or virtual groups on whose behalf the entity submits data to CMS. Prior to selecting or using any specific entity or its products, groups and virtual groups should perform their own due diligence on the entity and its products, including contacting the entity directly to learn more about its products.