2017 CAHPS for ACOs Survey Vendor Training

This year, the CAHPS for ACOs Survey vendor training is comprised of three training sessions: one ACO breakout session and two CAHPS for ACOs and MIPS combined training sessions.

  1. CAHPS for Accountable Care Organizations (ACOs) Participating in Medicare Initiatives: ACO Survey Vendor Training [ACO Breakout Session] - This ACO breakout session covered content specific to the CAHPS for ACOs Survey. (July 13, 2017)

  2. CAHPS Survey for Accountable Care Organizations (ACOs) and Merit-based Incentive Payment System (MIPS) Survey Vendor Training [Combined Session I] - The first combined session covered content common to both CAHPS for ACOs and CAHPS for MIPS Surveys, including: Program Requirements, Data Use Agreements and Data Safeguarding, Data Collection Protocols, and Vendor Oversight. (July 13, 2017)

  3. CAHPS Survey for Accountable Care Organizations (ACOs) and Merit-based Incentive Payment System (MIPS) Survey Vendor Training [Combined Session II] - The second combined session will cover data-specific content common to both CAHPS for ACOs and CAHPS for MIPS Surveys, including: Data Coding, Preparation and Submission. (November 1, 2017)

               a)       All 2017 CMS-approved CAHPS for ACOs Survey vendors must attend the November 1st  training
                         webinar to maintain their approval status.
               b)      Staff members fulfilling the roles of Project Manager, Information Systems Specialists and Computer
                        Programmer/Developer(s), Data Administrator, and Back-up Data Administrator are required to
                        attend.

Presentation Slides

The PowerPoint slides from the July 13, 2017 CAHPS for ACOs Survey vendor training sessions are available for viewing or downloading. Note: To print multiple slides on one page, please adjust the "page scaling" item under printing options for your printer. Click on the drop-down box and select "multiple pages per sheet."

2017 CAHPS Survey for Accountable Care Organizations Participating in Medicare Initiatives PowerPoint Slides (ACO Breakout Session)

2017 CAHPS for ACOs and MIPS Survey Vendor Training PowerPoint Slides (Combined Session)

The training agenda and PowerPoint slides for the November 1, 2017 CAHPS for ACOs Survey vendor training session will be available in the near future.

The Consumer Assessment of Healthcare Providers and Systems (CAHPS) for ACOs measures experience of care for ACOs participating in Medicare initiatives. It is based on the Clinician and Group (CG CAHPS) survey and includes additional program specific survey questions.

Survey Instruments for the 2017 reporting period.

Click the Survey Vendor Participation Process for New Vendors link below for steps on becoming an approved CAHPS for ACOs Survey Vendor.
The survey administration protocols are contained in the CAHPS for ACOs Survey Quality Assurance Guidelines