Approved Vendor List

We conditionally approve the survey vendors listed below to administer the CAHPS for ACOs Survey for the 2018 survey period. Vendors that successfully complete training will move from conditional to final approval. ACOs will need to contract for the 2018 survey administration with a vendor from the final list of approved 2018 CAHPS for ACOs Survey vendors to be posted in May 2018.

These conditionally approved survey vendors have demonstrated the facilities, project experience and staff expertise that are required to conduct the 2018 survey administration for the CAHPS for ACOs Survey with appropriate rigor, given the demands of the survey procedures and timeline.

SullivanLuallin Group
Sheryll Pasis
3760 4th Avenue
San Diego, CA 92103

Center for the Study of Services
Mike Parks
1625 K. Street NW, Suite 800
Washington, D.C. 20006

SPH Analytics (formerly The Myers Group)
Mansoor Siddiqui
1965 Evergreen Boulevard
Duluth, GA 30096
770-978-3173, ext. 1354

Press Ganey Associates
Danielle Clark
404 Columbia St.
South Bend, IN 46601

DataStat, Inc.
Ellen Johnson
3975 Research Park Drive
Ann Arbor, MI 48108
734-994-0540 Ext 158

Novaetus, Inc., A SurveyVitals Company
Lori Moshier
43000 W. Nine Mile Road, Suite 202
Novi, MI 48375

NRC Health dba National Research Corporation
Ruta Jaudegis
1245 Q Street
Lincoln, NE 68508

Professional Research Consultants, Inc
Andrea Paseka
11326 P Street
Omaha, NE 68137

Research & Marketing Strategies, Inc.
Christine Benn
15 East Genesee Street, Suite 210
Baldwinsville, NY 13027

DSS Research
Emily Waters
2111 Wilson Blvd., Suite 700
Arlington, VA 22201
703-351-5040 Ext 1050

The Consumer Assessment of Healthcare Providers and Systems (CAHPS) for ACOs measures experience of care for ACOs participating in Medicare initiatives. It is based on the Clinician and Group (CG CAHPS) survey and includes additional program specific survey questions.

Survey Instruments for the 2017 reporting period.

Click here for information about training for survey vendors.
The survey administration protocols are contained in the CAHPS for ACOs Survey Quality Assurance Guidelines